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Sales / Marketing / PR / Advertising

650
CUSTOMER SERVICES REPRESENTATIVE
Freight / Customs Clearing, Harare, Zimbabwe
Ref
10332
Dec
11
Congratulations to candidate 169475 who will be starting this month. Good luck in your new job!
Applications Invited Candidate Search Completed Shortlist Completed Interviews Completed Job Offer Accepted
 
Number of Hits: 0 Short Listed Candidates: 0 Candidates Interviewed: 0 100% Complete
Reporting Structure 
Reporting ToCustomer Service Supervisor
Supervision OfSelf
Interacts WithClients / Relevant Departments
  
Job Description
  1. Resolve customer inquiries - billing, technical and other
  2. Maintain Quality Assurance standards
  3. Complete daily counter registers
  4. Assist with Call Centre, Churn, Outbound and ad-hoc duties
  5. Promotion of services
  6. Ongoing data-base update with each customer contact
  
Candidate Specification 
Experience3 years
Education LevelCertificate Level
QualificationsCustomer Service / Customs Clearing
SoftwareMs Office
EquipmentPC
  
Knowledge OfFreight or Visa Industry an advantage
Skills ToHandle customer queries effectively
Ability ToManage information constructively
PersonalityMulti-skilled / Dynamic
Other
  
Organisation 
IndustryFreight / Customs Clearing
CultureFast Changing Technological Environment / Competitive
Gender ProfileMale
Age ProfileBetween 21 and 35 years of age
  
Terms And Conditions 
EmploymentPermanent
LocationHarare, Zimbabwe
RemunerationBetween 600 and 650
 

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