Job - ACCOUNT MANAGER - TELECOMS
ACCOUNT MANAGER - TELECOMS x 2
Telecommunications / ICT, Harare, Zimbabwe

Reporting to the Head of Sales, the Account Manager will be the primary business contact for the client and is responsible for the following key result areas including but not limited to client acquisition through sales, revenue generation based on prescribed budgets for each platform, client retention through client services, customer relationship management and query resolutions for new and repeat business. The individual will also be responsible for meeting set sales targets. A clean Class 4 Drivers License is essential for the role.

Position Published
7 Feb 2020
Position Updated
10 Feb 2020
Applications Received
137 Applications
Talent Search
In Progress
Shortlist In Progress
7 Shortlisted
Interviews Pending
0 Interviewed
Job Offer Pending
45% Complete
45%
7 Feb
25369
Applications Received
Search In Progress
Shortlist In Progress
Interviews Pending
Job Offer Pending
137 Applications
7 Candidates Shortlisted
0 Candidates Interviewed
45% Complete
Job Specification
Reporting Structure
Reporting To
Head of Sales
Supervision Of
N/A
Interacts With
Clients /Relevant Departments
Job Description
Acquisition of new customers on Fibre, VSAT, WiMax, Microwave, IP Transit, Voice crash plan and other value added services
To retain customers through efficient client services, customer relationship management for new and repeat business
Responsible for meeting set sales targets
Analyze business developments, monitor market trends, have an eye for competition activity
Keep abreast of issues affecting internet companies and the Telecommunications industry
Developing and implementing strategies to protect the organisations market position
Expanding sales in existing accounts by introducing additional value added services and complementary solutions/services, performing opportunity assessments to determine customer needs, updating sales databases with relevant and accurate client information to ensure a clear flow of information
Direct communication in face to face meetings, telephone calls, e-mails and presentations
In charge of monitoring income and expenditure budgets and recommending better sales and marketing strategies
Candidate Specification
Experience
5 years
Education Level
Degree
Qualifications
Degree in ICT, Marketing, Sales or equivalent
Software
N/A
Equipment
PC
Knowledge Of
Sales & Marketing Experience in the Telecoms sector will be an added advantage
Skills To
Communicate effectively at all levels
Ability To
Meet targets and raise the bar / Work well under pressure
Personality
Resourceful / Customer Focused / Team Player
Other
MBA qualification will be an added advantage
Organisation
Industry
Telecommunications / ICT
Culture
Pressurised
Gender Profile
Mixed
Age Profile
Between 28 and 40 years of age
Terms And Conditions
Employment
Permanent
Location
Harare, Zimbabwe
Remuneration
Negotiable
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