Job - CAFE MANAGER
CAFE MANAGER
Hospitality, Harare, Zimbabwe

The suitably qualified candidates responsibilities will be to ensure that your cafe operates efficiently and profitably while maintaining its good reputation and ethos. You will ensure a superior food and beverage service and customer satisfaction maximization. The Cafe Manager must be able to respond efficiently and accurately to cafe customer complaints.This is a FULL-TIME role and will require the candidate to be available throughout the day. FEMALE candidates are encouraged to apply.

Position Published
14 May 2019
Position Updated
14 May 2019
Applications Invited
50 Applications
Talent Search
In Progress
Shortlist In Progress
7 Shortlisted
Interviews Pending
0 Interviewed
Job Offer Pending
45% Complete
45%
14 May
23545
Applications Invited
Search In Progress
Shortlist In Progress
Interviews Pending
Job Offer Pending
50 Applications
7 Candidates Shortlisted
0 Candidates Interviewed
45% Complete
Job Specification
Reporting Structure
Reporting To
Owner
Supervision Of
All Restaurant Staff
Interacts With
Clients and Service Providers
Job Description
Meet and greet customers of the restaurant during shifts, organize table reservations and advice them about menu and wine choices
Coordinates day-to-day management activities and has a lot of contact with both employees and customers
Deliver superior service and maximize customer satisfaction: check on them if they all have drinks
Promote the brand in the local community through word-of-mouth and restaurant events
Appraise staff performance and provide feedback to improve productivity
Handling guest inquiries and complaints efficiently and accurately
Candidate Specification
Experience
4 years
Education Level
Diploma Level
Qualifications
BSc in Business Administration / Hospitality management
Software
Trade Related / Point of Sale / Stock Systems
Equipment
Laptop
Knowledge Of
Restaurant Systems and Procedures
Skills To
Ensure Highest Standards of Food Quality and Service Delivery
Ability To
Create and Motivate an Effective Team
Personality
Passionate / Hard Working
Other
Acute financial management skills
Organisation
Industry
Hospitality
Culture
Multicultural / Dynamic
Gender Profile
Female
Age Profile
Between 40 and 55 years of age
Terms And Conditions
Employment
Permanent
Location
Harare, Zimbabwe
Remuneration
Negotiable
- in USD
Not Calculated
Currency conversions are provided only for comparative purposes.
Remuneration will be paid in RTGS.
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