Job - BRANCH SUPERVISOR - BULAWAYO
BRANCH SUPERVISOR - BULAWAYO x 2
Banking, Bulawayo, Zimbabwe

The Branch Supervisor will lead customer service officers/tellers in operations, referrals and new business development. The Branch Supervisor will also be responsible for supervising, scheduling and ensuring that customer services officers/tellers comply with standing procedures. The incumbent will be held accountable for proper compliance with branch operations

Position Published
8 Feb 2019
Position Updated
8 Feb 2019
Applications Invited
72 Applications
Talent Search
In Progress
Shortlist In Progress
7 Shortlisted
Interviews Pending
0 Interviewed
Job Offer Pending
45% Complete
45%
8 Feb
22846
Applications Invited
Search In Progress
Shortlist In Progress
Interviews Pending
Job Offer Pending
72 Applications
7 Candidates Shortlisted
0 Candidates Interviewed
45% Complete
Job Specification
Reporting Structure
Reporting To
Branch Manager
Supervision Of
Branch Staff
Interacts With
Clients / Other Branches / Regulatory Authorities / Legal Advisors
Job Description
Creates an industry leading customer service experience by following the Customer Service Standards.
Proactively make customers comfortable to create a connection and develop rapport with customers to provide outstanding personalized service.
Demonstrates solid working knowledge of our products and services.
Listens carefully to customers to understand their financial priorities and to recommend products and solutions that will benefit them.
Meets or exceeds individual performance sales goals while supporting the goals of the branch.
Ensures that all customer services officers/tellers are aware of, and participating in achievement of set performance and sales goals.
Participates in sales and training activities to reach set goals.
Makes outbound calls to customers in order to discuss their financial needs and recommend products and solutions that would benefit them.
Leads the branch's daily kick-off and weekly meetings.
Follows Branch Operations Standards Manual, business code of conduct, compliance and regulatory guidelines and policies.
Candidate Specification
Experience
5 years
Education Level
Degree
Qualifications
Banking and Finance
Software
Banking software
Equipment
PC
Knowledge Of
Ndebele and customers in Bulawayo
Skills To
Communicate at all levels within organisation and outside
Ability To
Sell and market banking services
Personality
Leaders / Innovative
Organisation
Industry
Banking
Culture
Fast Moving
Gender Profile
Mixed
Age Profile
Between 28 and 32 years of age
Terms And Conditions
Employment
Permanent
Location
Bulawayo, Zimbabwe
Remuneration
Negotiable
Apply for This Job
Similar Jobs
Like Us on Facebook
X
Free 2018 Salary Survey Now Available for Download * * * * New CVPA Branch Being Established in Kampala, Uganda * * * * CVPA To Move to New Emerald Hill Premises Next Week * * * * New Phone Numbers To be Published Shortly