Job - CLIENT SERVICES MANAGER
CLIENT SERVICES MANAGER
Insurance Brokerage , Lusaka, Zambia

Dear Applicant, kindly note that this position has been put on hold till further notice.

Position Published
6 Feb 2019
Position Updated
3 May 2019
Applications Suspended
104 Applications
Talent Search
In Progress
Shortlist Sent to Client
8 Shortlisted
Interviews Pending
0 Interviewed
Job Offer Pending
60% Complete
60%
6 Feb
22823
Applications Suspended
Search In Progress
Shortlist Sent to Client
Interviews Pending
Job Offer Pending
104 Applications
8 Candidates Shortlisted
0 Candidates Interviewed
60% Complete
Job Specification
Reporting Structure
Reporting To
General Manager
Supervision Of
Underwriting Department
Interacts With
Team, Clients
Job Description
Maintaining relationships with multiple insurance companies to negotiate and obtain quotes, binders, endorsements, etc.
Cross selling products to potential customers
Managing established book of accounts
Negotiating renewals for existing customers
Supervision of Client Services Representatives
Obtaining information and documentation from new and existing clients
Resolving customer issues
Back office management of operations and administration
Determines appropriate client service support for new and existing clients; responds to client and carrier inquiries, maintains and enhances the companys relationships with existing clients by executing proactive and ongoing contact initiatives.
Candidate Specification
Experience
5 years
Education Level
Degree
Qualifications
Degree or Diploma in Insurance/Business Administration/Marketing or related field
Software
Microsoft package
Equipment
Job related
Knowledge Of
Insurance Industry
Skills To
Relationship management, strong sales and negotiation,
Ability To
inspire trust
Personality
Integrity, sincerity and discretion
Other
Numeracy, especially the ability to analyse and interpret statistical data
Organisation
Industry
Insurance Brokerage
Culture
Mixed
Gender Profile
Mixed
Age Profile
Between 25 and 55 years of age
Terms And Conditions
Employment
Permanent
Location
Lusaka, Zambia
Remuneration
Negotiable
- in USD
Not Calculated
Currency conversions are provided only for comparative purposes.
Remuneration will be paid in ZMK.
This job is closed from applications.
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