Job - FRONT OFFICE SUBMISSIONS OFFICER
FRONT OFFICE SUBMISSIONS OFFICER
Service, Harare, Zimbabwe

A well known, international organisation is looking for a young and multi-cultural candidate to join their team. The role entails assisting individuals with applications and forms and contacting the relevant authorities where necessary. The incumbent will require advanced customer service skills and should be able to communicate effectively at all levels. Cvs sent to client

Position Published
8 Jul 2019
Position Updated
10 Jul 2019
Applications Received
103 Applications
Talent Search
In Progress
Shortlist In Progress
4 Shortlisted
Interviews Pending
0 Interviewed
Job Offer Pending
45% Complete
45%
8 Jul
23913
Applications Received
Search In Progress
Shortlist In Progress
Interviews Pending
Job Offer Pending
103 Applications
4 Candidates Shortlisted
0 Candidates Interviewed
45% Complete
Job Specification
Reporting Structure
Reporting To
Customer Services Manager
Supervision Of
Self
Interacts With
Customers and Internal Staff
Job Description
Managing phones
Handle customer queries personally or via email, telephone
Advising customers on services offered
Managing the front reception
Helping customers fill out relevant forms
Liaising with various internal departments
Conflict resolution where necessary
Customer care
Candidate Specification
Experience
2 years
Education Level
Certificate Level
Qualifications
Secretarial Certificate
Software
MS Office
Equipment
PC
Knowledge Of
Customer Service Practices
Skills To
Communicate Effectively
Ability To
Resolve Queries or Conflict
Personality
Energetic / Driven
Organisation
Industry
Service
Culture
Service oriented
Gender Profile
Mixed
Age Profile
Between 20 and 30 years of age
Terms And Conditions
Employment
Permanent
Location
Harare, Zimbabwe
Remuneration
Negotiable
- in USD
Not Calculated
Currency conversions are provided only for comparative purposes.
Remuneration will be paid in RTGS.
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