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| Reporting To | Customer Service Manager |
| Supervision Of | Self |
| Interacts With | Customers / Management |
| | |
- Customer care and liaison
- Attending to customer queries
- Registering users and interacting with the head office
- Updating customers on the latest services
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| | |
| |
| Experience | 3 years |
| Education Level | Diploma Level |
| Qualifications | At least 3 A Levels / Marketing and Sales / Customer service |
| Software | Ms Office |
| Equipment | PC |
| | |
| Knowledge Of | Customer service industry |
| Skills To | Interact effectively with people from different backgrounds |
| Ability To | Work Under Pressure & To Work Effectively With People |
| Personality | Pleasant / Customer Focused |
| Other | |
| | |
| |
| Industry | Media & Video Communication |
| Culture | Multicultural / Dynamic / Ever-Changing |
| Gender Profile | Mixed |
| Age Profile | Between 21 and 35 years of age |
| | |
| |
| Employment | Permanent |
| Location | Harare, Zimbabwe |
| Remuneration | Negotiable |
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